Hi Rod: As you know we had a delivery disaster when the movers moved in an appliance. Much to our horror we had damage to the flooring that Smith Bros had installed in December of 2012. The floors are just 2 years old. The type of wood has been discontinued and the option for replacement of the nosing on the stairs not possible. I found online some nosing of the same type of wood but a different shaping to the nosing. Rod came and talked me thru the situation, and as he was the only person…
Linda and I wanted to thank you for the excellentjob you and your colleagues did in refinishing our hardwood Íloors. As you know, We have a lot of hardwood and dreaded the thought of refìnishing it. To our pleasant surprise, your dustless sanding system was extremely effective and We had virtually no dust in the house whatsoever. Your crews were very courteous and stuck religiously to the schedule you had laid out for us before the work began. The finished product looks wonderful and We couldn…
We wanted to say how pleased we were with your service. This is the third time we have had flooring done by your company, and have always been pleased with the result….there was very little dust created throughout the week…thank you Smith Bros.
Thank you to Smiths for getting this done! I saw it yesterday & it looks great! thanks for going the extra mile Mark & Sean & all!
I am writing to thank you for your excellent service. Each of your employees, from the sales representative to the installers, was helpful, personable and professional. The work was done on time, quickly and efficiently. The work place was left clean and tidy. The floors are beautiful and the experience very pleasant. I have had many compliments on the floors and I shall recommend your company to anyone who is contemplating hardwood flooring.
…how pleased I am with my hardwood floors, they are excellent. Thanks for the great job and great service.
We would like to thank you for seeing our job through to completion. On the weekend your finisher came twice to our home to apply final coats of varnish and to caulk some minor cracks…We thank (him) for his pride of workmanship and his commitment to customer satisfaction.
my husband and myself are extremely pleased with how our floors turned out.
Thank YOU so much Mark for your utmost professional service & great attitude! We are very happy with the floors, the workmanship & the great services provided by Smith Brothers & yourself. We are more than happy to recommend your company. Our Floors Look Awesome!!
Dealing with the professionals at Smith Bros Flooring on two separate occasions while re-modeling my home was easy, courteous and a pleasure. As a Construction Manager here in Calgary, I am very familiar with the protocols needed to provide excellent, qualified, timely and proficient service. You can expect this type of engagement from Rod, Stephen and the guys who do the installation. Thanks again guys